Voicemail Overview
Perfect Replacement for Your Legacy Voicemail System
Your organization has probably considered replacing your aging voicemail system. Maybe it has become too costly to maintain, simply reached end of life, or your organization is looking to migrate to IP telephony. While your business could benefit from the increased functionality of a new voicemail system, you have two major concerns—retraining and cost.
With CallXpress, migrating to a next generation Unified Communication platform can be quick and easy for your employees, without frustrating them or losing valuable time retraining. And new applications, such as mobility, unified messaging, personal assistant, notification and a speech interfaces give your employees powerful new tools to make them more productive.
With nearly 30 years building communication applications, AVST has helped thousands of companies replace their first-generation voicemail systems. CallXpress is designed with these features:
- Modular licensing lets you start with advanced call processing and voicemail functionality and build on future features such as unified messaging, notification, fax, and speech-enabled personal assistant.
- Meet your scalability challenges and consolidation objectives through sophisticated system networking and global user administration capabilities.
- CallXpress mimics the Telephone User Interface (TUI) command structure of the most popular first-generation voicemail systems including, Octel Aria, Octel Serenade, Mitel NuPoint with Centigram interface, Nortel Meridian Mail, and Avaya INTUITY AUDIX. And you can mix multiple TUI emulations on a single CallXpress system.
- Advanced call processing features are available such as automated attendant, IVR, and find-me/follow-me.
- The IP telephony Future-Proofing Guarantee protects your investment and lets you move to IP telephony on your own schedule.